As many of you out there in Cpw land will now be aware, the time has come for the most important time of the year. What’s that Blumpkine? Christmas? No, not Christmas. Year end? HA! Been there, done that. No, it’s time for the annual glorification of our favourite support centre team member. For those that are unfamiliar, in a wondrous and mystical land called Santry, at the top of an ivory tower called Omni, there is an office. From this office, all the magical things that keep us working happen. From the lowly price tiles to the lofty iPhones, the humble sim card to the all-consuming Xerox, they all stem from this wonderful office
Why the preamble, you wonder? Well it’s simple. In this place, this hub, this stupendous source of superlative stuff, there is a man. A man with the power to make the deliveries come on time. A man who makes the in transits go away. A man who can turn a half-complete request into a shimmering, gleaming RMA with nary a delay. Who is this man? This paragon of virtue? The Don of Deliveries? The Royal Ruler of Returns? The Opulent Operational Organ?
Starting from humble beginnings as one of our very own, a mere till monkey like you or I, Gary saw what needed to be done on numerous occasions and – with no thought for himself – did whatever needed doing. A jack of all trades, and master of most. Earlier today, I caught up with him and asked where he stood on the issues….